PART TIME TEAM LEAD (day availability required)WHAT WE'RE LOOKING FOR?The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store, and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They model desired selling and customer service behaviours at all times to promote an environment focused on consistent, exceptional and positive in-store experience to customers and employees.To be successful, you'll need to possess:1+ years related experience in a retail apparel environment; luxury retail experience is a plus;Proven ability to successfully lead a sales team; viewed as a leader among peers;Proven experience with POS management, daily banking procedures, and submitting timely reports;Strong organization and problem-solving skills;Passion for upholding an exceptional customer experience;Collaborate with others, yet be self-motivated;Available for varied weekly shifts, including weekends, closing, and holidays.THE IMPACT YOU'LL HAVEThis is an opportunity to shape our company's future by:Demonstrating a customer-obsessed selling culture and building brand loyalty through excellent product knowledge;Partnering with store management to execute action plans that optimize results and ensure effective execution of all store operational activities;Contributing ideas and solutions to the leadership team that results in increased productivity and improved operations of the store;Assisting store management in conducting new associate onboarding and training;Coaching associates on customer service fundamentals and providing positive feedback;Assisting in resolving customer service matters;Overseeing and delegating tasks to the team to best maximize efficiency of store operations;Communicating individual and/or team performance feedback to store management;Ensuring the team receives scheduled breaks and/or meal periods;Creating an open outward communication on the sales floor.