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FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.
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•FORTUNE “100 Best Companies to Work for in America” - 2013
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•Corporate Responsibility Magazine “100 Best Corporate Citizens” - 2013
•Great Place to Work Institute “World’s Best Multinational Workplaces” - 2013
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RC357209 LM235: Invoicing Agent (Open)Full timeLM235: Invoicing Agent
Aeropuerto Internacional de Tijuana
General Abelardo R. Rodriguez s/n
22435 Colonia Nueva Tijuana
High School Graduate/Equivalent. Two (2) Years of college in Accounting or Business preferred. Two (2) years experience in Billing or Accounts Receivable. Excellent customer service and communications skills (oral and written). Clear and articulate speaking voice. Light typing (35 WPM) and experience operating a CRT. Word-processing and Spreadsheets experience is required. Fluent in English.
Performs multiple duties in processing invoices; maintaining billing records; and ensuring customer complaints are handled professionally, timely, and in line with corporate policies._x000D_
Researches, resolves, and answers customer inquiries on service failures and billing problems applying customer relations policies. Issues credits/debits to customer accounts as warranted. Assigns and updates account numbers in CHEERS. Maintains management and related departments updated on new, crucial and recurring problems. Verifies accuracy of customer invoices and mails them out. Keeps accurate, organized, and updated records of invoice registers, duties and taxes, airway bills, customer files, and all other related paperwork. Prepares cash receipts and bank deposits. Performs other related duties as required.
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