3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.
Descrição do trabalho
Envision your future at 3M
3M is seeking a Costumer service Representative for our Marketing and Sales Operations department.This position will be located in Belen, Heredia as part of our Global Service Center in Costa Rica. If you are looking for a career in an open, creative, passionate environment and would like to participate in creating something new - apply today!
Job summary:
This position is responsible for provide and excellent costumer service , to the custumers of the company doing: follow up of their concerns, claims and purchase order, will give support to the sales area for the correct application of the company's policies so the customers can have great experience clarifying their doubts or requests.
Primary Responsibilities include but are not limited to the following:
Give reception, Processing and monitoring of purchase orders of the company's customers
Give personal and telephone attention to queries about products and services offered by the company
Implement the supplier certification program while maintaining an update record and making periodic visits to them
Review the complaints. Processing merchandise adjustments and returns
Promote and offer 3M products
Create reports on variables of service cycle
Be part of projects related to sales, marketing and logistics
Qualifications/Requirements:
Fluent English is a must ( 70-75%)
Costumer service experience (at least 1 year)
Secondary complete
Collaborative Team Player
Analytical
Detailed oriented
Costumer oriented
Follow 3M policies
Interest in 3M products
Preferred Qualifications:
Additional Language skils
Negotiationskills
salesexperience
SAP Experience preferred, not mandatory
Be part of what’s next. Apply Now!
If you are interested in this position, please send your application in English via the 3M Jobs System.
Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Twitter @3M.
3M es un empleador que ofrece las mismas oportunidades. 3M no discriminará a ningún solicitante de empleo por razones de raza, color, edad, religión, sexo, orientación sexual, identidad o expresión de género, origen nacional, discapacidad o estado de veterano.
Nota: Sua inscrição não será considerada caso não forneça informações de escolaridade e experiências anteriores de trabalho ao 1) Anexar seu currículo (CV) ou 2) Preencher as informações diretamente nos campos de sua inscrição.
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