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In partnership with the Store Manager, model and drive a customer first selling culture. Provide leadership to achieve or exceed sales and profitability goals. Consistently exemplify, maintain, and foster the culture and values of World Market. Maintain a branded store experience through consistent visual execution, standards and recovery. Hire, develop and retain a high performance team through coaching, training and recognition.
ESSENTIAL DUTIES & RESPONSIBILITIES
Ensure an exceptional customer experience, including visual execution/standards and customer engagement
Create a culture of recognition and accountability that delivers exceptional customer experiences and drives sales results
Build and retain a high-performance customer-focused team through training, development and performance management
Assess and analyze business trends utilizing all available reporting to problem solve at the department/category level and take appropriate action
Utilize all company tools and training resources to educate the team on product knowledge and visual presentation skills; validate execution of visual certification routines
Monitor publication calendar and delivery schedule to effectively plan and execute all visual workload; partner with Operations Manager to effectively schedule for all workload
Responsible for organizing, planning and execution of all signage and graphics in partnership with entire leadership team
Establish and maintain strong inventory management and data integrity routines, including expiry management and MOS routines
Responsible for deployment and management of company outreach initiatives, inclusive of designers, decorators and caterers
Manage, train and develop Merchandising Specialist to drive department/category results
Additional duties and responsibilities as assigned by and in the absence of Store Manager
SKILLS / KNOWLEDGE
Leadership skills including: Excellent Customer Experience behaviors, a strong sense of urgency, attention to detail, creative problem solving and sound decision making skills that align with strategic initiatives, effective delegation and validation and the ability to efficiently execute daily priorities
Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred
Ability to work a flexible schedule, including nights and weekends depending upon the needs of the business
Ability to lift up to 40lbs
If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:
This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.
An Equal Opportunity Employer
It is the policy of Bed Bath & Beyond Inc. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.